FAQ

GENERAL QUESTIONS

What services does Blomquist Hale Employee Assistance (BHEA) provide?

In addition to solution focus counseling services BHEA offers practical information and assistance with:

Marital & Family Counseling

Stress, Anxiety or Depression

Personal & Emotional Challenges

Grief or Loss

Financial or Legal Problems

Substance Abuse

Addictions

Senior Care Planning

How do I access the services?

All services are accessible by calling Blomquist Hale Employee Assistance Program (EAP) at (800) 926-9619. You can call anytime, 24 hours a day, 7 days a week.

How do I know if my company offers the Blomquist Hale Employee or Life Assistance Program?

Employers provide the Blomquist Hale EAP as a benefit for employees and their dependents. If you are unsure whether Blomquist Hale EAP is provided through your employer or you need specific information about Blomquist Hale you can contact your HR department, check out your intranet benefits web page, or call Blomquist Hale at (800) 926-9619.

What do the services cost? Are there any additional fees?

No cost. No additional fees. Blomquist Hale’s counseling and referral services are confidential and free of charge to eligible employees and their dependents of companies enrolled in our programs. Your benefits department can provide you with information about the services available to you.

After a referral is made you may be responsible for fees associated with programs you've selected. For example, if you contact Blomquist Hale for a referral to childcare services, once you select a childcare provider, you are responsible for the fees associated with enrolling your child in that childcare program.

Are the services confidential?

Yes. Blomquist Hale EAP is a completely confidential and voluntary program. Your contact with Blomquist Hale EAP will not be revealed to anyone, including your employer, without your knowledge or consent, except where required by law. Legally required exceptions to confidentiality include cases of serious threat of bodily injury to the client or others, or cases of suspected child or elder abuse.

QUESTIONS ABOUT COUNSELING